TeamSpeak blocking NPL license

Awlok

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#21
Hi, i run a community by 2015, since 2017 we have a NPL license, a couple days ago i saw my server was shutdown, so i rebooted it, after 2 minutes it shutdown again.

So, i opened the server logs and i saw this:


2018-11-17 15:58:32.848475|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.3.1 (2018-08-20 08:19:20)
2018-11-17 15:58:32.848671|INFO |ServerLibPriv | |SystemInformation: Linux 2.6.32-042stab126.2 #1 SMP Wed Dec 6 18:08:29 MSK 2017 x86_64 Binary: 64bit
2018-11-17 15:58:32.848689|WARNING |ServerLibPriv | |The system locale is set to "C" this can cause unexpected behavior. We advice you to repair your locale!
2018-11-17 15:58:32.848699|INFO |ServerLibPriv | |Using hardware aes
2018-11-17 15:58:32.849653|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2018-11-17 15:58:32.849672|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2018-11-17 15:58:32.850181|INFO |DatabaseQuery | |checking database integrity (may take a while)
2018-11-17 15:58:32.906556|INFO |Accounting | |Licensing Information
2018-11-17 15:58:32.906613|INFO |Accounting | |type : Non-Profit License
2018-11-17 15:58:32.906641|INFO |Accounting | |starting date : Sat Sep 1 00:00:00 2018
2018-11-17 15:58:32.906656|INFO |Accounting | |ending date : Thu Mar 14 00:00:00 2019
2018-11-17 15:58:32.906670|INFO |Accounting | |max virtualservers: 10
2018-11-17 15:58:32.906682|INFO |Accounting | |max slots : 512
2018-11-17 15:58:32.969361|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2018-11-17 15:58:33.591761|INFO | | |Puzzle precompute time: 662
2018-11-17 15:58:33.601623|INFO |FileManager | |listening on
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, [::]:20022
2018-11-17 15:58:33.688408|INFO |Query | |listening for query on
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, [::]:10011
2018-11-17 15:58:33.688458|INFO |CIDRManager | |updated query_ip_whitelist ips:
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, ::1/128,
2018-11-17 15:58:38.015568|INFO | | |Error opening file "files/virtualserver_4/internal/icons/icon_3528750266": No such file or directory
2018-11-17 15:58:40.538179|INFO | | |Error opening file "files/virtualserver_4/internal/icons/icon_2105436316": No such file or directory
2018-11-17 15:58:40.538649|INFO | | |Error opening file "files/virtualserver_4/internal/icons/icon_4135944230": No such file or directory
2018-11-17 15:59:33.130710|ERROR |Accounting | |license expired, shutting down!


my license it's still valid! I had to remove licensekey.dat and run the server with nolicense and i lost users

I'm very frustrated to see this happen, I'd like to know if you've contacted their support at least in order to know the reason (if they tell you) ... So you have your website online terms? It's that I predict that they will "eliminate" every holder of NPL ..

PS: Bad english i know.
 

Asphyxia

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#22
I'd like to know if you've contacted their support at least in order to know the reason
Many people have already contacted support. TeamSpeak support has become very slow to respond, they are also unhelpful.

Reference these posts from the TeamSpeak forum:

TeamSpeak user:
When are you going to open the registration for NPL ? Thanks.
TeamSpeak support:
It says so on the NPL registration page.
Sources
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NOFEAR

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#23
I right understand that people who have NPL also lose them? if it ends in January 2019, is it the end for him? Interesting hm
 

Asphyxia

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#24
if it ends in January 2019, is it the end for him?
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TeamSpeak has no clue wtf they are doing. Expect your license to turn into a bird that flies in front of a semi and gets hit!!

From TeamSpeak staff themselves:
What you both saw was a desired behavior while we did/do prepared our accounting server to work with old servers and licenses.

Numma: your license only did update to the new license type. The end date wasn't touched when the license type was updated. The start data was touched when your license was updated in our system.

Schlumpi: Some NPL licenses where touched/updated twice in our system so it could be that one of these is yours. (with updated i don't mean the end date.)
Basically they are admitting to having autism ;)
 
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