Unable to connect via Query

[Benjo]

The past two hours I have been trying to figure out this stupid problem, I've been snooping around forums and support areas and found information which didn't fix it.

Problem: I use Putty to connect to the VPS on port 10011 TELNET when I connect to it it doesn't provide the usual "Teamspeak 3 server query" information allowing me to log in. Its just a blank black box which I can type into which does bob all.

I tried using a panel to connect to it and got the following error message:

Error in connect() on line 3914: host isn't a ts3 instance!
Error in login() on line 2306: script isn't connected to server

So then this lead to me discovering possible errors:
1. Your IP/Port is wrong - Not my problem
2. Your connection can't be established because of firewall limitations - Not too sure what ports need to be open if so TCP/UDP 10011 is open
3. Your web space blocks connections to other servers - Tried from multiple IP's and also white-listed myself didn't work

Any suggestions or question hit me up.

 

[Benjo]

Bump / update: when I connect to my server via putty using Telnet on port 10011 it doesn't come up with the teamspeak 3 interface. Although this port is open TCP and UDP and I have 20 teamspeaks currently running the IP.

edit:
http://i.imgur.com/1gnUJdY.png - this shows two different VPS's via Putty with a telnet Connection
http://i.imgur.com/lyctSvs.png - Using a web inteface and this is the responce
http://i.imgur.com/3JuZwZq.png - Using YaTQA error message, cant change flood due to not being able to access server query

 

[Norvik]

Could it be that another service is using this port?

 

[Benjo]

How would one check this?

 

[Norvik]

You could use the netstat command in the case you're on linux.

netstat -tulpn